Customer service is at the heart of every enterprise, and real estate is certainly no exception. As a matter of fact, in most cases well over half of our clients come from people that love doing business with us passing on referrals. The single biggest indicator for whether a customer will recommend your services is the quality of those services and the experience of working with you.
Do Tech Accelerators Go Far Enough?
Generally speaking, tech startups are established by bright people (and I know a few of them) who identify a need and come up with innovative ways to fill it. They’re not usually started by MBAs with a firm grasp of the intricacies of running a business, but just a normal Jane with a great idea.
5 Ways Collaboration is Easier with Technology
Collaboration is easier with technology - or is it? The CRE industry spends millions on CRM solutions,
Virtual Reality: Not Just for Video Gamers
You’ve probably seen reference to virtual reality equipment, like Oculus Rift. That’s the headset that actually tricks your brain into thinking you’re in a completely different environment. The visual is so convincing that you really experience being elsewhere. It’s certainly shifting the landscape for video games.
Virtual Reality (VR) is big news for real estate too. In many ways, virtual reality seems ideal for the CRE industry, and it’s beginning to make a big impact on the field, especially for marketing.
80% of Managers Say Millennials are Narcissistic: And They Agree!
Before we get started … here’s why you won’t find the word “millennial” in this blog post.
People born between the early 1980’s and 2005 are now the largest demographic in the U.S. workforce. Generation Y continues to be placed under the microscope as the rest of us try to understand what makes the country’s largest generation tick. As this age group comes to dominate the workforce, their preferences and attitudes are being felt across the board, and it’s changing what a desirable workplace looks like.
Out with Millennials - You Can Thank Me Later
It’s time to get over this grumpy old-guy-on-the-porch attitude towards “those millennials.” I, for one, plan to scrap the “M” word, with its negative associations, entirely. Let’s focus on the fresh perspective and unique gifts of this newly dominant generation, and get back to work.
9 CRM Functions Made for Commercial Real Estate
The technology available for customer relationship management (CRM) has ballooned in the last decade. Today, few successful businesses are operating without some sort of technological framework that organizes and simplifies the many tasks that go into working with clients.
13 Things We Learned at Tech Demo Day
Since I consider Jon Schultz the King of All Things Tech, it’s only fitting that my turn as a guest blogger on his site be devoted to some great tech tools.
Last week, CBRE’s New Jersey office hosted its first Tech Demo Day in the East Brunswick office. Spearheaded by its Innovation Group, of which I am a member, the goal was to insure that the entire branch is aware of the tools available in the rapidly changing market.
4 Reasons You Shouldn't Ignore Your Human Capital Strategy
Building a business means wearing a lot of hats, especially early in the life of the company. It’s easy to get entirely wrapped up in winning customers, raising capital, and product development –all essential functions to be sure. But add to your plate the important task of developing a solid human capital strategy early on.
What every real estate tech site needs to be successful…
Oftentimes in this day and age we forget about the person leading the charge at many of these great companies. And to me, having the right person at the top is more important than anything. After all, great products don’t improvise on their own. Products can’t hire the right team, can’t pivot themselves, and don’t have vision…it takes people to do all of that. The right kind of people. We all know who they are in our own ecosystem.
3 Realities for the 3rd Wave
The fact that connected devices play a role in making so many systems operate today is leading to opportunities for innovation, but how it happens will be different in the 3rd wave. Entrepreneurs will continue to lead the way, but they’ll work more closely with industry and government.
When coworking stops working, is office sharing the natural next step?
With all the news about coworking kingpin WeWork’s massive 16 billion dollar valuation lately, it would be easy to surmise that coworking, specifically at WeWork, is the panacea for any businesses seeking to break free from the notoriously rigid commercial real estate system.
Pay Attention: Blockchain Might Just Change Everything
To those of us with limited understanding of the ideas behind blockchains and digital transactions in general, those words may seem far removed from our own experience, but this technology is beginning to infiltrate all sorts of transactions and record-keeping efforts.
Has Early CRE Technology Lived Up to the Hype?
In an interesting podcast recently, Michael Wong of Genea made the point that commercial real estate’s adoption of technology was in large part a reaction to the economic downturn in 2007-8.
So, You Want to Be a CIO
To live up to greatly amplified expectations, CIOs are expected to bring a wider range of skills to the job. Their role has become central to business success, and more than ever it’s about fostering relationships and blazing a trail to digital utilization that works for everyone.
5 No-Bull Tools to Eat Efficiency for Breakfast
In the course of your work it may sometimes feel like the tail is wagging the dog. Your tools may be putting you through your paces rather than the other way around. Technology is only valuable when we apply it to real world challenges and tasks, so anything that doesn’t support that goal is inefficient. It’s unsustainable and can keep you from being your best.
Epic Change Management Relies on These Two Little Words
Change is the engine of progress, and although it can be painful or difficult at times, it is a necessary and positive thing. Like any endeavor in business, change has to be carefully managed to have the best chance at success. Indeed, careful planning will indicate for you exactly what “success” will look like.
Shift Happens: Appealing to Top Talent via Culture
As the millennial generation moves into the driver’s seat, and the Boomers start to exit stage left, ideas about what’s important in the workplace are evolving. In fact, millennials are the largest demographic group among U.S. workers. There’s so much being said about this group, I’m sure they’re sick of hearing “millennial this” and “millennial that” - as if they’re some kind of bug bringing about the plague.
Is Culture Really the Secret Sauce?
Even in a workplace with a great physical environment, a crack team, and all the tools necessary to get the job done, we can find something lacking. Even the most stellar team won’t live up to its potential if the organization has failed to develop a strong company culture.
Be a Doer, Not a Talker … and Other Lessons on Influence
With the advent of social media, our potential influence expanded exponentially. Any user can now have a voice, possibly reaching thousands and playing a role in their decision-making.